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Pellet Stove Repair Cost

Pellet Stove Repair Cost

National average
$300
(new feed motor with wires)
Low: $175

(replacing igniter with hardware)

High: $750

(replacing vent kit with pipes, caps and thimbles)

Cost to repair a pellet stove varies greatly by region (and even by zip code).
Get free estimates from air-conditioning and heating contractors in your city.

The average cost to repair a pellet stove is around $300.

In this guide

Cost factors
Common problems
Labor
Maintenance
Repair vs. replace a pellet stove
Additional considerations and costs
FAQ

How much does it cost to repair a pellet stove?

Pellet stoves run off of electricity and are considered an environmentally-friendly choice since they don’t rely on fossil fuels. Pellet stoves use wood and other organic materials in a compressed state as a fuel source instead of traditional wood logs. To operate, the pellets are loaded into the stove’s hopper and will be transported from the hopper into the heat box. In the majority of cases, pellet stoves require repair due to poor burn quality or a structural issue causing the unit to become inoperable.

The most common cause of reduced efficiency is a dirty stove. Ash buildup is attributable to problems such as poor burn quality, trouble igniting, and excessive clinking. Weekly cleanings prevent these problems and will help the owner save on home heating costs. The average cost of repairing a pellet stove is around $300. This fee covers a professional performing a common repair, like replacing an exhaust fan.

Cost factors

The brand, style, and age of the pellet stove impact the repair cost. Freestanding pellet stove will often cost more to repair than the insert type because they have more working parts. High-end brands include Osburn, HearthStone, and Napoleon. Parts for these units will be more expensive than affordable brands such as Harvia and Majestic. For low-cost pellet stoves, the price to replace the entire unit may be comparable to repair prices. Older model stoves may be very expensive to fix, depending on the problem. Finding original parts for pellet stoves built before 2000 will be a challenge. Sometimes aftermarket parts are available, offering savings for repairs on older pellet stoves instead of tracking down an original part. Pre-owned parts are also discounted if available.

The type of fix needed for the pellet stove will be the biggest factor when pricing out repairs. Temperature switch repairs are simple fixes, while motor replacements will be priced significantly higher. Pressure switch and temperature switch repairs require less labor hours than repairs that require major disassembly of the unit. A switch and sensor replacement may be completed by the technician in an hour for under $150, while major parts replacements, such as for a motor or circuit board, will require three-four hours of labor, with a labor cost around $500.

Common problems

Pellet stove repairs are required for a variety of reasons and the total cost will be impacted by a variety of factors, including stove type/brand, availability of parts, and location of the repair within the unit. Noisy operation, ash buildup, and no power in the unit are common issues that call for professional assistance. The following are frequent issues that can occur in pellet stoves.

Common problemSolutionAverage repair costs
Stove won’t turn off

Igniter

Temperature switch

$10-$50

$20-$30

Trouble igniting

Igniter

Combustion fan

$10-$50

$100-$225

Improper feed

Pressure switch

Feed motor

Circuit board

$15-$25

$50-$150

$250-$350

Smoky fire

Ash pan

Vent

$35-$55

$125-$225

Low heat output/small flame

Damper unit

Blower

$50-$100

$60-$100

Motor shuts off

Temperature switch

Blower

$20-$30

$60-$100

Noisy operation

Blower

Auger motor

$60-$100

$65-$75

Ash buildup

Exhaust fan

Circuit board

$200-$300

$250-$350


Labor

Working with any type of stove should only be entrusted to professional fireplace technicians. Wood burning stove repair agencies, chimney sweeps, furnace cleaning companies, and pellet stove dealerships will have repair options for clients. Pellet stove repair is a specialty service and the labor cost for your area may reflect that fact. For instance, if a service professional needs to travel a long distance to a rural location for repairs, mileage fees may be added to the final bill with an average of $2 per mile outside of a designated service area.

Typically, an initial fee of about $100 will be charged to diagnose the issue with the pellet stove. Once the client accepts the quote, repairs can commence, with some companies putting the initial service fee towards final repair costs. In most cases, the wood-burning stove will need to be professionally cleaned first—a cost in the range of $90 to $300. The company may charge you a flat rate for both inspection and cleaning. Depending on the repair type, a follow-up appointment may be needed. The service agency may offer you a maintenance contract that will include prices for follow-up cleanings and inspections. A maintenance contract will cost on the lower end of the $90 to $300 range since the company isn’t charging you extra for heavy buildup.

For repairs, labor costs per hour will fall in the range of $100 to $150 per hour. Companies will usually charge a higher rate for the first hour of service and discount subsequent hours. As an example, the initial hour charge could be $150, with $125 charged for every hour after. A surcharge of $25 per hour may be added if any welding, cutting, and/or fabricating are required to complete the repair job.

Maintenance

Regular cleaning will make a major difference in preventing pellet stove issues. Manufacturers will provide a maintenance schedule to ensure the stove doesn’t have operational issues. Manufacturers will also recommend pellet types for use with the stove. Follow all manufacturer recommendations to avoid voiding any warranty coverage.

The following are the top maintenance steps to take to ensure your pellet stove lasts:

  • Clean the pellet stove weekly while in use. You may need to clean the stove every three days if the stove is operated frequently. This includes emptying the ash drawer and cleaning the burn pot. An ash vacuum should be used to complete this task. Wire brushes can scrape off any deposits from the burn pot.
  • Keep the glass door free of ash and grime. Clean the glass with soap and a sponge. Never use a brush since this can damage the glass.
  • Check the hopper and auger tubes on a regular basis for any dust buildup. Vacuum thoroughly to remove any dust.
  • Check all seals, joints, and gaskets for any potential leaks. Make replacements as needed.
  • Discard any unused pellets. Leaving pellets will cause them to attract moisture and could cause the stove to rust. Fresh pellets will burn better. Choose pellets that burn clean and have a low ash output.

Changing the way you operate the stove could resolve performance issues in the pellet stove1. Darkened glass and excessive ash are common occurrences when the stove is set at high heat. Changing how you feed the pellets to the unit can also remedy issues with the stove. Increasing the feed rate will usually stop problems such as low heat output and a reduced flame. Decreasing the feed rate for the pellet stove1 often resolves problems that include excessive sparks, ash in the embers, and charred embers in the burn pot. Keep in mind a large flame upon lighting is normal for operation. Once the fire stabilizes, the flame will lower.

Repair vs. replace a pellet stove

Estimating the cost of repairs will help you decide if you should keep your original unit or purchase a new one. If the total for labor and parts is more than half the retail cost of the stove, then you should consider a replacement. Also, if your pellet stove has broken down repeatedly in the last year, this may be an indication you need a new one. An older pellet stove model, before the year 2000, should be replaced. Stoves from this era lack modern safety features and replacement parts are difficult to locate. If you do decide to replace a pellet stove, you will have to pay installation costs in the range of $600 to $900 for freestanding units and over $1,000 for inserts. You may also be charged a haul-away fee of $100 or more for the old unit.

Pellet stoves have an average lifespan of 15 to 20 years with proper maintenance. Sizing a pellet stove properly is extremely important if you choose to replace the unit. Units that are frequently used to heat a large area will need a larger hopper and higher BTU range—usually a minimum of 40,000 BTUs. A freestanding pellet stove1 with these specifications will fall into the $1,500 to $2,500 price range.

Additional considerations and costs

  • Certified technicians. Choose a technician certified by the National Fireplace Institute. The NFI offers certifications for pellet specialists and ensures professionals have the technical prowess to safely work on stoves. Ask technicians about any warranties or guarantees included with service calls. Companies may offer a customer satisfaction guarantee.
  • Used parts. Check about any used parts that could be purchased for the repair. Some companies may allow the customer to purchase the parts independently and just charge for labor. Customers must speak to repair technicians before choosing to go this route. Not selecting the correct part can delay repair jobs.
  • DIY. Professional assistance is always preferred over DIY options for pellet stove repairs. Pellet stove issues are not easily identified by laymen. Safety is also a concern since any work done must occur after the stove has been powered off for at least 20 minutes.
  • Stove cleaning. Not all pellet stove issues need professional repair services and may simply be a signal that the unit needs a deep cleaning. Poor burn quality may be remedied by cleaning the stove according to the manufacturer recommendations.

FAQ

  • Is a pellet stove cost effective?

Pellets burn very efficiently and don’t release harmful chemicals into the environment. With rising fuel costs, heating residences with pellet stoves has become increasingly popular.

  • How long will a 40 lb. bag of wood pellets burn?

According to pellet manufacturers, different factors impact how long a bag of wood pellets lasts. In most cases, a 40 lb. bag will last for 16-18 hours of continuous burning with pellet stoves set at a medium heat level.

  • How much does it cost to buy and install a pellet stove?

The average cost of purchasing and installing a pellet stove is $3,400.

  • Do pellet stoves save money?

Pellet stoves save money because the cost of wood is much more stable than the cost of fossil fuels.

  • Why does my pellet stove keep shutting down?

The most likely culprit is a faulty temperature switch. The switch is a sensor that monitors heat levels inside the pellet stove.

  • How do you troubleshoot a pellet stove?

Hire a professional to inspect and clean the pellet stove. For DIY, check the power source and determine if you have any blown fuses. Clear out any debris from the auger and burn pot if you suspect a jam.

  • Why does my pellet stove go out?

A faulty blower is often linked to pellet stoves not staying lit or having a low flame. The blower is needed to feed air into the unit.

  • How often should a pellet stove be serviced?

Ideally, service your pellet stove once a year. If you service the stove before the winter, you can avoid any potential issues during colder weather.

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Cost to repair a pellet stove varies greatly by region (and even by zip code). To get free estimates from local contractors, please indicate yours.

Pellets burning in a pellet stove

Labor cost by city and zip code

Compared to national average
Albuquerque, NM
-14%
Athens, GA
-9%
Bakersfield, CA
-6%
Baltimore, MD
+12%
Beatrice, NE
-42%
Bellevue, WA
+13%
Bethlehem, PA
+12%
Big Lake, MN
-2%
Birmingham, AL
+6%
Boston, MA
+40%
Brooklyn, NY
+16%
Buffalo, NY
-1%
Casper, WY
-4%
Chesapeake, VA
-6%
Chicora, PA
-6%
Cincinnati, OH
+6%
Columbus, OH
+5%
Dallas, TX
+10%
Detroit, MI
+16%
Dundee, MS
-49%
Easton, PA
+13%
Exeter, NH
+28%
Fayetteville, NC
-20%
Firth, NE
-4%
Galion, OH
-34%
Harrington, DE
-13%
Harrison, OH
+6%
Hialeah, FL
-2%
Honolulu, HI
+35%
Hood River, OR
-24%
Houston, TX
+24%
Huntsville, AL
-17%
Jacksonville, FL
-1%
Kingsport, TN
-8%
Las Vegas, NV
+7%
Los Angeles, CA
+11%
Madera, CA
-10%
Memphis, TN
+11%
Mesa, AZ
-2%
Miami, FL
+1%
Millville, NJ
+14%
Minneapolis, MN
+25%
Modesto, CA
-12%
Muncie, IN
-16%
Myerstown, PA
-16%
New York, NY
+77%
Old Bridge, NJ
+36%
Orlando, FL
+2%
Philadelphia, PA
+40%
Phoenix, AZ
0%
Labor cost in your zip code
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